These terms govern every purchase made through WiseFit, including orders placed from Germany.
Last updated 18/08/2026WiseFit is operated by [TBC — legal entity name], [TBC — registered address], Germany. Register court and number: [TBC]. VAT identification number under §27a UStG: [TBC]. Contact: [TBC — e-mail address].
These terms apply to all contracts concluded between WiseFit and you through this online shop. Deviating conditions of the customer do not apply unless we agree to them in writing. Consumers are natural persons acting for purposes outside their trade or profession.
The presentation of products in the shop is not a binding offer. By clicking the order button you place a binding order. We confirm receipt of the order by e-mail; this confirmation of receipt does not yet constitute acceptance. The purchase contract is concluded when we send an order or shipping confirmation.
The contract language is English. We store the contract text and send you the order details by e-mail.
All prices are in euros and include the statutory German value added tax of 19%. Shipping costs are shown before you complete the order. Free EU shipping applies from €75,00.
Available payment methods are displayed at checkout. Payments are processed by our payment service providers; we do not store full card data.
Unless stated otherwise on the product page, delivery within Germany takes 2–5 working days and within the rest of the EU 3–8 working days after the payment order is placed. If an item is unavailable, we inform you without delay and refund any payment already made.
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you, or a third party indicated by you other than the carrier, takes physical possession of the goods; where an order is delivered in several parts, from the day of the last part.
To exercise the right of withdrawal, inform us by a clear statement (for example a letter sent by post or an e-mail to [TBC — e-mail address]) of your decision to withdraw. You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline it is sufficient to send your communication before the period expires.
Effects of withdrawal: we reimburse all payments received from you, including standard delivery costs, without undue delay and no later than 14 days from the day we are informed of your decision. We use the same means of payment you used for the initial transaction unless expressly agreed otherwise; you will not incur any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is earliest.
You must send the goods back without undue delay and in any event no later than 14 days from the day of withdrawal. You bear the direct cost of returning the goods unless a prepaid return label is provided. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.
Model withdrawal form: To [TBC — legal entity name, address, e-mail]: I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods (…), ordered on (…), received on (…), name of consumer(s), address of consumer(s), signature (only if this form is notified on paper), date.
The statutory rights on defects apply. For consumers, the limitation period for claims based on defects is two years from delivery of the goods. This is separate from and does not limit The 60-Day Cut Guarantee described below.
If the Cut we derived for you does not fit as promised, tell us within 60 days of delivery and we will re-cut or refund. The 60-Day Cut Guarantee is a voluntary commercial guarantee granted in addition to, and without restricting, your statutory rights.
The goods remain our property until payment has been received in full.
The European Commission provides a platform for online dispute resolution at https://ec.europa.eu/consumers/odr. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence.